SSCL is delighted to be recognised at the Northern Contact Centre Awards 2023 as winner in the Hero of the Year category which went to Simon Scroxton, for his contribution to SSCL’s resource planning activities.

Matthew Bowman said: “Simon’s tireless dedication, commitment, and unwavering support, have been outstanding. He has proven himself to be an invaluable asset to our team.

“Simon’s work ethic, resilience, and dedication have shone through in every task he undertakes. His passion for what he does and his commitment to our team’s success embody the true essence of a hero. It is because of team members like Simon that we continue to excel, and I am incredibly proud to have him as part of my team.”

SSCL is proud of the recognition as this is the first time we have entered the Northern Contact Centre Awards, showcasing contact centre professionals who are consistently committed to delivering outstanding customer service and support.