SSCL has won four awards at The Rewards 2022 in the following categories:
- Best Leader Award – Sara Roberts worked closely with the client to develop and deliver the Retirement Hub, a new service that really cares for client’s employees at the start of one of the biggest journeys of their life – the retirement process.
- Customer Service Award – the Retirement Hub provides end to end case management support for retiring employees, putting them at the centre. The process dramatically improved the customer experience.
- Innovation Award – the team worked with clients to introduce an automated, digital referencing service which reduces time, ensures consistency, data accuracy and standardised requests.
- Service Provider Award – the SSCL Employee Services team launched the Retirement Hub with a trial client and feedback was outstanding with the hub ‘contributing to a positive retirement experience’.
Fantastic news for SSCL colleagues who have been recognised for demonstrating the very best in Payroll, HR, Employee Benefits and Pensions services.
The awards highlight the great work that continues to be delivered and emphasises that the SSCL teams are part of a committed, resourceful and driven community, working together to deliver the best possible service to their clients.