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Month: March 2023

21st Mar 2023

We are proud to be named as finalists at this year’s UK National Contact Centre Awards 2022 in not one but seven categories:

Customer Champion – Sarah McCool
Outsourced Team Manager of the Year – Suzanne Dawson-Hull
Outsourcing Contact Centre Manager of the Year – Chris Francis
Leadership Team of the Year – SSCL Customer Contact Services Leadership team
Best Approach to Diversity, Equity Inclusion and Belonging (DEIB)
Best Contact Centre Culture
Outsourced Contact Centre of the Year.

Fantastic recognition for our colleagues who continue to demonstrate the very best in Contact Centre services. These awards highlight that our teams are part of a committed, resourceful and driven community, working together to deliver the best possible service to our customers and aligning to our values.

We look forward to the awards night on 19 June to celebrate the Contact Centre industry.

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