Shared Services Connected Ltd

Head of Learning Services


Head of Learning Services

Salary: Competitive + 15% flexible benefit fund
Location:  York

Role overview

SSCL have a new opportunity for an experienced Head of Learning services to join their Learning and development team. As the Head of Learning Services you will own and lead a complex and high-profile Learning Service, shaping future strategy and growth plans as well as overseeing operational delivery, ensuring they conform to the customers’ and SSCL’s time, cost, quality, revenue specifications and serve their wider business objectives.

The successful candidate will be responsible for planning, directing and controlling all activities for Learning Professional services, transactional services and website development to maximise blended Learning solutions working closely with third party suppliers, simplifying our client learning paths.

Key responsibilities

•    Responsible for contributing to or influencing business strategy, owning ‘end to end’ processes, managing Profit & Loss responsibilities for SSCL Learning Services, fulfilling all specific business targets, and may be required to contribute to the success of the retention of new starters within SSCL recruitment services.
•    Manage operational delivery of L&D activities including learning management systems and e-learning content.
•    Understand business drivers and nuances of portfolio of services as they relate to relevant sector, customers and key offers/services. 
•    Raise awareness of and manage risks, issues and change in a cost-effective and timely manner.
•    Ensure all projects/services are appropriately constructed and delivered in the timeframe expected by the customer and commercial team.
•    Ensure all stakeholders are committed to the business operation and have complete awareness of the critical path to be followed, including the status of the projects/services and programmes against agreed success / issue criteria.
•    Sell the complete range of SSCL products at every possible opportunity, enabling the customer to see the end-to-end capability and maximizing sales opportunities. This may include meeting the customer and may include assistance with customer presentations.
•    As required, day-to-day people management, whilst maintaining own level of individual contribution. Regular assessment of team member performance.

Security clearance
If successful you will be required to pass an SC Clearance

About us
SSCL is a unique partnership - a joint venture formed in 2013 between Sopra Steria and the UK Government as part of the Government's Next Generation Shared Services Strategy to deliver between £400 to £600 million of savings per annum from 2016.  Our purpose is to transform the way that these services are delivered across the public sector, streamlining systems and processes in order to deliver £1 billion of savings for Government and Police by 2020.

Shared Services Connected Limited is committed to establishing and maintaining a working environment which is free from discrimination and which values all employees as individuals. All employees and prospective employees are selected, recruited, trained and promoted solely on the basis of their skills and behaviour.

Posted: 06/10/2017

Big facts

Our Services

Finance & Accounting, HR & Payroll and Procurement plus specialist Government and Police-specific services.
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6th Floor, Holborn Centre
120 Holborn

SSCL is a registered brand of
Shared Services Connected Ltd
Registered in England.

Registration No.

Registered Address:
Three Cherry Trees Lane,
Hemel Hempstead,